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Crisis Resources: Hotlines & Websites

isabel June 20, 2018
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dial 911

CRISIS RESOURCES: HOTLINES & WEBSITES

UPDATED JUNE 20, 2022

DISCLAIMER: Allies in Recovery does not directly recommend or endorse any of the resources listed. We have simply gathered a listing of resources that move prove helpful to you. We leave it up to you to determine if they offer you support or a service(s) you need, as well as, if they are appropriate for your situation. 

Some of these organizations have designed websites with a “Quick Exit Button”. When clicking the exit button, your browser will replace the page you were visiting to one with less sensitive content which allows for a safer and often times anonymous browsing experience for your protection.

What is a TTY number? These numbers are for use with TTY phones (known as Text Telephones). A TTY is a special device allowing people with hearing or speech related impairments to use the telephone to communicate by typing messages back and forth to various servers similar to text messaging on a device.

CHILD ABUSE

Child Abuse Hotlines / State-by-State
Phone: 800 25ABUSE  (800.252.2873)
Click here for a state-by-state listing of child abuse hotlines.
PEOPLE THEY HELP: Those Who Want to Report Abuse
Hours of Operation: 24/7

Childhelp®
Phone: 800.4.A.CHILD (800.422.4453)
Website: www.childhelp.org
PEOPLE THEY HELP: Child Abuse Victims, Parents, Concerned Individuals
Hours of Operation: 24/7

National Council on Juvenile and Family Court Judges 
Child Protection and Custody/Resource Center on Domestic Violence
Phone: 1-800-527-3233
Website: www.ncjfcj.org

Darkness to Light Phone
Phone: 866.FOR.LIGHT (866.367.5444)
Website: www.d2l.org

Domestic Violence and Intimate Partner Violence Resources in the United States

United States Domestic Violence Resources

DOMESTIC VIOLENCE

Asian and Pacific Islander Institute on Gender-Based Violence 
Phone: 1-415-954-9988
Website: www.apiidv.org

Battered Women’s Justice Project 
Phone:1-800-903-0111
Website: www.bwjp.org

Break the Cycle 
Phone: 202-824-0707
Website: www.breakthecycle.org

Casa de Esperanza 
Phone: 1-651-772-1611
Website: www.casadeesperanza.org
Hours of Operation: Linea de Crisis 24-Horas/24-hour Crisis Line

Deaf Abused Women’s Network (DAWN) 
Email: Hotline@deafdawn.org
Phone: 202-559-5366
Website: www.deafdawn.org

Domestic Violence Initiative
Phone: (303) 839-5510/ (877) 839-5510
Website: www.dviforwomen.org

Futures Without Violence: The National Health Resource Center on Domestic Violence 
Phone: 1-888-792-2873
Website: www.futureswithoutviolence.org

INCITE! Women of Color Against Violence
Email:incite.natl@gmail.com
Website: www.incite-national.org

Institute on Domestic Violence in the African American Community (IDVAAC) 
Phone: 651-331-6555
Website: www.bcdvi.org

Men Stopping Violence
Phone:1-866-717-9317
Website: www.menstoppingviolence.org

National Center for Victims of Crime 
Phone: 1-202-467-8700
Website: www.victimsofcrime.org

National Center on Domestic Violence, Trauma & Mental Health
Phone: 1-312-726-7020 ext. 2011
Website: www.nationalcenterdvtraumamh.org

National Coalition Against Domestic Violence (Resource Center)
Phone:303-839-1852
Website: https://ncadv.org/

National Dating Abuse Helpline
Phone:1-866-331-9474
Website: www.loveisrespect.org

National Domestic Violence Hotline (English – Español – 170 languages)
Phone: 800.799.SAFE (800.799.7233)
TTY: 800.787.3224
Website: www.thehotline.org
Hours of Operation: 24/7

National Gay and Lesbian Task Force 
Phone: 1-202-393-5177
Website: www.ngltf.org

National Indigenous Women’s Resource Center 
Phone: 855-649-7299
Website: www.niwrc.org

StrongHearts Native Helpline
Phone: 1−844-762-8483
Website: https://www.strongheartshelpline.org/

The National Immigrant Women’s Advocacy Project
Phone: (202) 274-4457
Website: http://www.niwap.org/

Trans Lifeline
Phone: 877-565-8860
Website: www.translifeline.org

ELDER ABUSE

Elder Abuse Hotlines
Phone: Click here for a listing ofElder Abuse Hotlines by state.
PEOPLE THEY HELP: anyone who suspects or wants to report elder abuse, neglect or exploitation

National Center for Elder Abuse 
Phone: 1-855-500-3537 (ELDR)
Website: https://ncea.acl.gov/

National Clearinghouse on Abuse in Later Life 
Phone: 1-608-255-0539
Website: www.ncall.us

GRIEF SUPPORT

Free Peer Support Group for Grief after a Death
Dates: December 6th & 7th 2019
Location: Hilton Garden Inn, 170 Forest Street Marlborough, MA
CLICK HERE for more information: http://www.cvent.com/events/how-to-facilitate-a-peer-support-group-for-grief-after-a-death-from-substance-use-296-/event-summary-29fea8dda734469d8a49d7228406eac8.aspx

PARENT SUPPORT

National Parent Helpline®
Phone: 855.4APARENT (855.427.2736) (available 10 a.m. to 7 p.m., PST, weekdays)
website: www.nationalparenthelpline.org
PEOPLE THEY HELP: parents and caregivers needing emotional support and links to resources

HUMAN TRAFFICKING

National Human Trafficking Hotline
Phone: 888.373.7888
TTY: 202.657.4006 or short code: BE FREE (233 733)
Website: traffickingresourcecenter.org
PEOPLE THEY HELP: victims of human trafficking and those reporting potential trafficking situations
Hours of Operation: 24/7

MENTAL ILLNESS

National Alliance on Mental Illness  (English & Español)
Phone: 800.950.NAMI (800.950.6264) (available 10 a.m. to 6 p.m., ET, weekdays)
website: www.nami.org
PEOPLE THEY HELP: individuals, families, professionals

MISSING/ABDUCTED CHILDREN

Child Find of America
Phone: 800.I.AM.LOST (800.426.5678)
website: www.childfindofamerica.org
PEOPLE THEY HELP: parents reporting lost or abducted children, including parental abductions
Hours of Operation: 9 am–5 pm M-F

Child Find of America—Mediation
Phone: 800.A.WAY.OUT (800.292.9688)
PEOPLE THEY HELP: parents (abduction, prevention, child custody issues)

National Center for Missing and Exploited Children
Phone: 800.THE.LOST (800.843.5678)
website: www.missingkids.com/home
TTY: 800.826.7653
PEOPLE THEY HELP: families and professionals (social services, law enforcement)
Hours of Operation: 24/7

POISON CONTROL

Poison Control
Phone: 800.222.1222
PEOPLE THEY HELP: those seeking information on harmful substances, routes to local control center
Hours of Operation: 24/7

RAPE/INCEST

The National Sexual Assault Hotline – Rape, Abuse and Incest National Network (RAINN)
Phone: 800.656.HOPE (800.656.4673)
website: www.rainn.org
Hours of Operation: 24/7

SELF-HARM

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in emotional crisis, those with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

S.A.F.E. Alternatives
Phone: 800.DONTCUT (800-366.8288)  Leave a message and they will call you back for information/referrals.
Email: info@selfinjury.com
website: www.selfinjury.com
PEOPLE THEY HELP: those seeking information or referrals for treatment for breaking the vicious cycle of self-harm

SUBSTANCE MISUSE

Mabhaccess.com (Massachusetts Behavorial Health Access) has an online tool for searching for beds/openings in the state of Massachusetts. Follow these instructions:

  1.  Look at the home page and first determine whether you want to search the CBHI database (Children’s Behavioral Health Initiative) or the Substance Use database;
  2.  Click on Login (top right) then click on either CBHI or Substance Use without entering any login information;
  3.  Enter the type of treatment, and geographical area you are looking for availability in.

MASSACHUSETTS Substance Abuse Information and HELPLINE
800.327.5050  (M – F 8 AM – 10 PM; SAT/SUN 9 AM – 5 PM)

National Alcoholism and Substance Abuse Information Center
Phone: 800.784.6776
website: www.addictioncareoptions.com
PEOPLE THEY HELP: families, professionals, media, policymakers, concerned individuals
Hours of Operation: 24/7

SAMHSA’s National Helpline  (Substance Abuse Mental Health Services Administration)
Phone: 800.662.HELP  (800.662.4357)
website: www.samhsa.gov/find-help/national-helpline
PEOPLE THEY HELP: individuals and families (even with no health insurance) facing mental health and/or substance use disorders
Hours of Operation: 24/7

SUICIDE PREVENTION

Befrienders.org
website: befrienders.org
PEOPLE THEY HELP: individuals in crisis – their website can help you figure out who to contact to get help
Hours of Operation: 24/7

Gay & Lesbian National Hotline 
Phone: 888.THE.GLNH (888.843.4564)
website: www.glbtnationalhelpcenter.org
PEOPLE THEY HELP: those in crisis and seeking information
Hours of Operation: M-F: 4pm-12 midnight (EST); Sat: 12-5pm (EST)

Girls & Boys Town National Hotline
Phone: 800.448.3000
Hearing Impaired: 1.800.448.1833 TTY
website: www.boystown.org/hotline
PEOPLE THEY HELP: families, parents, children
Hours of Operation: 24/7

National Hopeline Network
Phone: 800.442.HOPE (4673)
Website: www.Hopeline.com
www.IMALIVE.org online network; online chat available for crisis situations
PEOPLE THEY HELP: rape and incest victims, media, policymakers, concerned individuals
Hours of Operation: 24/7

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
Veterans Suicide Prevention: (800.273.TALK (8255) and press 1
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

Red Nacional de Prevencion del Suicidio 
Phone: 888.628.9454
website: prevenciondelsuicidio.org
PEOPLE THEY HELP: families, concerned individuals
Hours of Operation: 24/7

Suicide Prevention Hotline
Phone: 800.827.7571
Deaf Hotline 800.799.4TTY
PEOPLE THEY HELP: those in crisis
Hours of Operation: 24/7

The Trevor Project
Phone: 866.488.7386 and Live Chat with the Trevor Project (Fridays 4pm-5pm EST)
website: www.thetrevorproject.org
PEOPLE THEY HELP: those who may be GLBTQ in crisis or feeling suicidal between the ages of 13-24
Hours of Operation: 24/7

VETERAN SUPPORT

US Department of Veteran Affairs website: This is a search engine that allows you to find Substance Abuse programs for Veterans all over the USA.

Veterans’ Crisis Hotline
Phone: 800.273.TALK (800.273.8255) press 1
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

YOUTH IN TROUBLE/RUNAWAYS

National Runaway Safeline
Phone: 800.RUNAWAY (800.786.2929)
PEOPLE THEY HELP: Runaway and homeless youth, families
Hours of Operation: 24/7

National Runaway Switchboard 
Phone: 800.621.4000
website: www.1800runaway.org
PEOPLE THEY HELP: Children wanting to return home to a parent or guardian (Greyhound ticket program) or find shelter
Hours of Operation: 24/7

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isabel

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