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Crisis Resources: Hotlines & Websites

dial 911

CRISIS RESOURCES: HOTLINES & WEBSITES

UPDATED JUNE 20, 2022

DISCLAIMER: Allies in Recovery does not directly recommend or endorse any of the resources listed. We have simply gathered a listing of resources that move prove helpful to you. We leave it up to you to determine if they offer you support or a service(s) you need, as well as, if they are appropriate for your situation. 

Some of these organizations have designed websites with a “Quick Exit Button”. When clicking the exit button, your browser will replace the page you were visiting to one with less sensitive content which allows for a safer and often times anonymous browsing experience for your protection.

What is a TTY number? These numbers are for use with TTY phones (known as Text Telephones). A TTY is a special device allowing people with hearing or speech related impairments to use the telephone to communicate by typing messages back and forth to various servers similar to text messaging on a device.

CHILD ABUSE

Child Abuse Hotlines / State-by-State
Phone: 800 25ABUSE  (800.252.2873)
Click here for a state-by-state listing of child abuse hotlines.
PEOPLE THEY HELP: Those Who Want to Report Abuse
Hours of Operation: 24/7

Childhelp®
Phone: 800.4.A.CHILD (800.422.4453)
Website: www.childhelp.org
PEOPLE THEY HELP: Child Abuse Victims, Parents, Concerned Individuals
Hours of Operation: 24/7

National Council on Juvenile and Family Court Judges 
Child Protection and Custody/Resource Center on Domestic Violence
Phone: 1-800-527-3233
Website: www.ncjfcj.org

Darkness to Light Phone
Phone: 866.FOR.LIGHT (866.367.5444)
Website: www.d2l.org

Domestic Violence and Intimate Partner Violence Resources in the United States

United States Domestic Violence Resources

DOMESTIC VIOLENCE

Asian and Pacific Islander Institute on Gender-Based Violence 
Phone: 1-415-954-9988
Website: www.apiidv.org

Battered Women’s Justice Project 
Phone:1-800-903-0111
Website: www.bwjp.org

Break the Cycle 
Phone: 202-824-0707
Website: www.breakthecycle.org

Casa de Esperanza 
Phone: 1-651-772-1611
Website: www.casadeesperanza.org
Hours of Operation: Linea de Crisis 24-Horas/24-hour Crisis Line

Deaf Abused Women’s Network (DAWN) 
Email: Hotline@deafdawn.org
Phone: 202-559-5366
Website: www.deafdawn.org

Domestic Violence Initiative
Phone: (303) 839-5510/ (877) 839-5510
Website: www.dviforwomen.org

Futures Without Violence: The National Health Resource Center on Domestic Violence 
Phone: 1-888-792-2873
Website: www.futureswithoutviolence.org

INCITE! Women of Color Against Violence
Email:incite.natl@gmail.com
Website: www.incite-national.org

Institute on Domestic Violence in the African American Community (IDVAAC) 
Phone: 651-331-6555
Website: www.bcdvi.org

Men Stopping Violence
Phone:1-866-717-9317
Website: www.menstoppingviolence.org

National Center for Victims of Crime 
Phone: 1-202-467-8700
Website: www.victimsofcrime.org

National Center on Domestic Violence, Trauma & Mental Health
Phone: 1-312-726-7020 ext. 2011
Website: www.nationalcenterdvtraumamh.org

National Coalition Against Domestic Violence (Resource Center)
Phone:303-839-1852
Website: https://ncadv.org/

National Dating Abuse Helpline
Phone:1-866-331-9474
Website: www.loveisrespect.org

National Domestic Violence Hotline (English – Español – 170 languages)
Phone: 800.799.SAFE (800.799.7233)
TTY: 800.787.3224
Website: www.thehotline.org
Hours of Operation: 24/7

National Gay and Lesbian Task Force 
Phone: 1-202-393-5177
Website: www.ngltf.org

National Indigenous Women’s Resource Center 
Phone: 855-649-7299
Website: www.niwrc.org

StrongHearts Native Helpline
Phone: 1−844-762-8483
Website: https://www.strongheartshelpline.org/

The National Immigrant Women’s Advocacy Project
Phone: (202) 274-4457
Website: http://www.niwap.org/

Trans Lifeline
Phone: 877-565-8860
Website: www.translifeline.org

ELDER ABUSE

Elder Abuse Hotlines
Phone: Click here for a listing ofElder Abuse Hotlines by state.
PEOPLE THEY HELP: anyone who suspects or wants to report elder abuse, neglect or exploitation

National Center for Elder Abuse 
Phone: 1-855-500-3537 (ELDR)
Website: https://ncea.acl.gov/

National Clearinghouse on Abuse in Later Life 
Phone: 1-608-255-0539
Website: www.ncall.us

GRIEF SUPPORT

Free Peer Support Group for Grief after a Death
Dates: December 6th & 7th 2019
Location: Hilton Garden Inn, 170 Forest Street Marlborough, MA
CLICK HERE for more information: http://www.cvent.com/events/how-to-facilitate-a-peer-support-group-for-grief-after-a-death-from-substance-use-296-/event-summary-29fea8dda734469d8a49d7228406eac8.aspx

PARENT SUPPORT

National Parent Helpline®
Phone: 855.4APARENT (855.427.2736) (available 10 a.m. to 7 p.m., PST, weekdays)
website: www.nationalparenthelpline.org
PEOPLE THEY HELP: parents and caregivers needing emotional support and links to resources

HUMAN TRAFFICKING

National Human Trafficking Hotline
Phone: 888.373.7888
TTY: 202.657.4006 or short code: BE FREE (233 733)
Website: traffickingresourcecenter.org
PEOPLE THEY HELP: victims of human trafficking and those reporting potential trafficking situations
Hours of Operation: 24/7

MENTAL ILLNESS

National Alliance on Mental Illness  (English & Español)
Phone: 800.950.NAMI (800.950.6264) (available 10 a.m. to 6 p.m., ET, weekdays)
website: www.nami.org
PEOPLE THEY HELP: individuals, families, professionals

MISSING/ABDUCTED CHILDREN

Child Find of America
Phone: 800.I.AM.LOST (800.426.5678)
website: www.childfindofamerica.org
PEOPLE THEY HELP: parents reporting lost or abducted children, including parental abductions
Hours of Operation: 9 am–5 pm M-F

Child Find of America—Mediation
Phone: 800.A.WAY.OUT (800.292.9688)
PEOPLE THEY HELP: parents (abduction, prevention, child custody issues)

National Center for Missing and Exploited Children
Phone: 800.THE.LOST (800.843.5678)
website: www.missingkids.com/home
TTY: 800.826.7653
PEOPLE THEY HELP: families and professionals (social services, law enforcement)
Hours of Operation: 24/7

POISON CONTROL

Poison Control
Phone: 800.222.1222
PEOPLE THEY HELP: those seeking information on harmful substances, routes to local control center
Hours of Operation: 24/7

RAPE/INCEST

The National Sexual Assault Hotline – Rape, Abuse and Incest National Network (RAINN)
Phone: 800.656.HOPE (800.656.4673)
website: www.rainn.org
Hours of Operation: 24/7

SELF-HARM

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in emotional crisis, those with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

S.A.F.E. Alternatives
Phone: 800.DONTCUT (800-366.8288)  Leave a message and they will call you back for information/referrals.
Email: info@selfinjury.com
website: www.selfinjury.com
PEOPLE THEY HELP: those seeking information or referrals for treatment for breaking the vicious cycle of self-harm

SUBSTANCE MISUSE

Mabhaccess.com (Massachusetts Behavorial Health Access) has an online tool for searching for beds/openings in the state of Massachusetts. Follow these instructions:

  1.  Look at the home page and first determine whether you want to search the CBHI database (Children’s Behavioral Health Initiative) or the Substance Use database;
  2.  Click on Login (top right) then click on either CBHI or Substance Use without entering any login information;
  3.  Enter the type of treatment, and geographical area you are looking for availability in.

MASSACHUSETTS Substance Abuse Information and HELPLINE
800.327.5050  (M – F 8 AM – 10 PM; SAT/SUN 9 AM – 5 PM)

National Alcoholism and Substance Abuse Information Center
Phone: 800.784.6776
website: www.addictioncareoptions.com
PEOPLE THEY HELP: families, professionals, media, policymakers, concerned individuals
Hours of Operation: 24/7

SAMHSA’s National Helpline  (Substance Abuse Mental Health Services Administration)
Phone: 800.662.HELP  (800.662.4357)
website: www.samhsa.gov/find-help/national-helpline
PEOPLE THEY HELP: individuals and families (even with no health insurance) facing mental health and/or substance use disorders
Hours of Operation: 24/7

SUICIDE PREVENTION

Befrienders.org
website: befrienders.org
PEOPLE THEY HELP: individuals in crisis – their website can help you figure out who to contact to get help
Hours of Operation: 24/7

Gay & Lesbian National Hotline 
Phone: 888.THE.GLNH (888.843.4564)
website: www.glbtnationalhelpcenter.org
PEOPLE THEY HELP: those in crisis and seeking information
Hours of Operation: M-F: 4pm-12 midnight (EST); Sat: 12-5pm (EST)

Girls & Boys Town National Hotline
Phone: 800.448.3000
Hearing Impaired: 1.800.448.1833 TTY
website: www.boystown.org/hotline
PEOPLE THEY HELP: families, parents, children
Hours of Operation: 24/7

National Hopeline Network
Phone: 800.442.HOPE (4673)
Website: 
www.Hopeline.com
www.IMALIVE.org online network; online chat available for crisis situations
PEOPLE THEY HELP: rape and incest victims, media, policymakers, concerned individuals
Hours of Operation: 24/7

National Suicide Prevention Lifeline
Phone: 800.273.TALK (800.273.8255)
TTY: 800.799.4TTY (800.799.4889)
Veterans Suicide Prevention: (800.273.TALK (8255) and press 1
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

Red Nacional de Prevencion del Suicidio 
Phone: 888.628.9454
website: prevenciondelsuicidio.org
PEOPLE THEY HELP: families, concerned individuals
Hours of Operation: 24/7

Suicide Prevention Hotline
Phone: 800.827.7571
Deaf Hotline 800.799.4TTY
PEOPLE THEY HELP: those in crisis
Hours of Operation: 24/7

The Trevor Project
Phone: 866.488.7386 and Live Chat with the Trevor Project (Fridays 4pm-5pm EST)
website: www.thetrevorproject.org
PEOPLE THEY HELP: those who may be GLBTQ in crisis or feeling suicidal between the ages of 13-24
Hours of Operation: 24/7

VETERAN SUPPORT

US Department of Veteran Affairs website: This is a search engine that allows you to find Substance Abuse programs for Veterans all over the USA.

Veterans’ Crisis Hotline
Phone: 800.273.TALK (800.273.8255) press 1
TTY: 800.799.4TTY (800.799.4889)
website: www.suicidepreventionlifeline.org
PEOPLE THEY HELP: those in crisis with suicidal thoughts or in need of counseling
Hours of Operation: 24/7

YOUTH IN TROUBLE/RUNAWAYS

National Runaway Safeline
Phone: 800.RUNAWAY (800.786.2929)
PEOPLE THEY HELP: Runaway and homeless youth, families
Hours of Operation: 24/7

National Runaway Switchboard 
Phone: 800.621.4000
website: www.1800runaway.org
PEOPLE THEY HELP: Children wanting to return home to a parent or guardian (Greyhound ticket program) or find shelter
Hours of Operation: 24/7

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LEAVE A COMMENT / ASK A QUESTION

In your comments, please show respect for each other and do not give advice. Please consider that your choice of words has the power to reduce stigma and change opinions (ie, "person struggling with substance use" vs. "addict", "use" vs. "abuse"...)