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OARS: Don’t Get Caught Downstream!

Graphic Design by Lizabeth Laroche

Try OARS to help you communicate. Kayla and Laurie discuss the three Os (offering to help, open-ended questions, owning your own part), plus A (affirmation), R (reflective listening), and S (sandwiching).

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What Are the Three Questions?

When you’re in the middle of crisis, feeling reactive or uncertain about what to do, use the “three questions” to helps create space and time and take the best action. What am I feeling? What can I do about it (think as broadly as possible)? What am I actually gonna do? Kayla likes to consider a fourth: What’s happening that’s making me feel this way?